Witful, LLC d/b/a Wire Design Company Terms of ServiceLast Updated: March 10, 2022
• the information we collect about you;
• how that information may be used;
• with whom the information may be shared;
• how you may update the information you provide us;
• how you may contact us; and
• your choices about our uses and disclosures of your information.
Information We Collect
We collect information about you so we can continue to provide and improve our Services to you and other users of the Site. The information collected through the Site may include items such as your name, e-mail address, mailing address, billing and/or shipping address, phone number, credit card information, financial institution, and bank account information, as well as other information that may or may not specifically identify you. The information collected on the Site may be stored at servers, computers, or other media located in or outside the United States.
We may obtain personal and non-personal information about you from third-party sources. This information may be utilized, analyzed, and/or compared with information that we have collected from you or that you have submitted to the Site. Such third parties may include but are not limited to Google, Printful.com, Square, and WooCommerce. If Wire Design Company obtains information from third-party sources, Wire Design Company takes commercially reasonable measures to ensure the third-parties lawfully obtained and provided the information to us. If the third-parties unlawfully obtained and/or provided the information to us despite our reasonable measures to ensure the third-parties complied with all legal requirements in obtaining and providing the information to us, you understand, agree, and acknowledge that your sole legal remedy is against the third party that engaged in the unlawful activity and that you will not assert any cause of action, claim or demand against us.
Information Collection Technology (Web Beacons and Cookies)
We may use various technologies to collect information from your electronic device about your activities on the Site. We may collect and store non-personally identifying information through cookies, log files, clear gifs (commonly known as “web beacons”), and third-parties to profile user activity and preferences. Technical and specification information about your browser and computer is automatically collected when you use or visit the Site. This information may include your Internet Protocol (“IP”) address, your browser type, operating system, access time(s), the content of previously accepted “cookies” from us, and the website address that referred you to the Site.
The Site may contain web beacons (also known as “clear gifs”) or similar technologies that gather non-personally identifiable information about your use of the Site. Such technology may also be contained in e-mail messages or newsletters from us that allow us to determine whether messages have been accessed. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts, the quality of the Site, and the Services we provide.
Personal Information About Users Under 18 Years of Age Not Collected
Information Others May Collect
To enhance security and promote operational efficiency, the Site utilizes the resources of reputable hosting facilities that are controlled by third-parties. Wire Design Company is unable to provide any guarantees or warranties about these third-parties’ retention or usage of your information.
Information Use and Sharing
We may use and share your information for any legally permissible purpose. We may match, use, and share any of the information we collect from you to any personally identifiable information we obtain through third-parties. Examples of some ways we may use or share information that we collect about you include:
• providing you with products or services;
• providing you with customized content and services;
• providing customer support;
• communicating with you by e-mail, United States mail, telephone, text message, and/or mobile devices about products or services that may be of interest to you either from us, or from any of our affiliates, sponsors or other third-parties;
• compliance with applicable law;
• working with our advertising partners; • enforcing the TOS or our policies, or otherwise managing our business; and
• performing functions as otherwise described to you at the time of payment collection.
In order to perform certain services on your behalf, we may publish certain information that you provide. You agree that any testimonial feedback or other comments provided by you to Wire Design Company becomes the sole and exclusive property of Wire Design Company and that such information may be used by Wire Design Company for any legally permissible purpose, including but not limited to marketing and advertising its services and products.
Communications from Us
When you choose to subscribe to the newsletter, unless you opt out of certain communication features, we may use your information to communicate with you, such as through e-mail, newsletters, and telephone. You may opt out and/or unsubscribe to communications from Wire Design Company at any time. See the Opt-Out Provisions and Updating Your Information section below for applicable contact information and directions.
Your Information Will Not Be Sold
While we do share your information with our partners who aid us in complying with your requests (e.g. fulfilling your orders), we otherwise do not sell any information you submit to us to any third party without prior written notice to you and an opportunity for you to opt-out of such sale, provided, however, that we are permitted to sell your information if all or substantially all of our assets are sold as part of a merger or acquisition transaction. However, you agree that we are able to sell aggregated and/or de-identified information that we may collect related to you and your use of the Site.
Legal Process and Investigation Issues
From time to time, Wire Design Company may be required to respond to a subpoena, a court order, or a similar investigative demand from law enforcement, a government agency, or a private litigant. Wire Design Company reserves all rights to defend, within its sole discretion, against such legal requests, demands, and claims. For instance, Wire Design Company may raise or waive legal objections or rights. Wire Design Company also reserves the right to disclose your information, as allowed by applicable law, when we believe it is reasonably appropriate based on the situation. Such disclosure may occur, but is not limited to, disclosing your information in connection with efforts to: (i) investigate, prevent, or commence other actions regarding suspected illegal activity or other wrongdoing; (ii) protect or defend the rights, property or safety of our company, our users, our employees; or others; (iii) comply with applicable law or cooperate with law enforcement; or (iv) enforce the TOS or other agreements or policies related to the Site or the Services.
Notice about Social Security Numbers
We do not collect social security numbers of customers or other users, and you should not provide such information to Wire Design Company. Nonetheless, if Wire Design Company comes into possession of users’ social security numbers or collects such information in the future, the information will be treated confidentially and not shared with third-parties unless allowed by law. Additionally, Wire Design Company will take reasonable steps to limit the access to such social security numbers and take legally required steps to secure the transmission of the data containing such social security numbers.
Third Party Privacy Policies May Be Applicable
The Site may contain links to other websites. Wire Design Company disclaims any responsibility for the privacy practices of third-parties that may have links to or from our website, or any framed content on our website. We encourage you to review the privacy policies/statements of every website that you visit that collects personally identifiable information. In particular, Wire Design Company disclaims any responsibility for the privacy practices of Printful, who may obtain some of your provided information in the shipping process, and we encourage you to review the privacy policies/statements of their website.
Do not Track Requests
In some states, users may be entitled to know how we respond to “Do Not Track” browser settings. There is little consensus in the industry about what “Do Not Track” means; however, we recognize “Do Not Track” signals as an opt-out for the sharing of your data with third parties. We take good faith efforts to comply with any “Do Not Track” request; however, you may still need to contact any third-party companies (including those who may have cookies or beacons on the Site) to direct them to not share your data with third parties. To learn more or opt-out from data collection by third-party companies you can visit: http://www.networkadvertising.org/choices or www.aboutads.info/choices/
Even if you are using a browser with a “Do Not Track” setting, we will continue to utilize the data you provide to us to fulfill your orders, which includes sharing data with our partners, such as Printful. If you do not want your data to be shared, we are unable to fulfill your orders and you hereby agree to not submit any personal information to us.
Opt-Out Provisions and Updating Your Information
We value our users’ privacy and provide them with the option to “opt-out” of having their information used for purposes not directly related to the Site. The opt-out option is available at the time you sign up for your account on the Site. If you wish to change your opt-out preference or update your information after you initially sign up for your account, you can opt-out by any of the following means:
- Send a written request to: Witful, LLC d/b/a Wire Design Company, 2522 W. 41st Street #134, Sioux Falls, SD 57105-6120; or
- E-mail: email@example.com
Your request will generally be responded to within ten (10) business days if your request is via e-mail, or thirty (30) days if your request is via United States mail.
Please note that changing your opt-out preference will only affect future activities or communications from us. In other words, if we already provided your information to a third party before you changed your opt-out preferences, you will need to contact the third party directly. To opt-out of communications from our third party business partners, if any, please contact them directly.
Information Retention and Security
We may store your information for more than one (1) year from the time of initial submission, as well as automated personal information we collect about you. However, if we obtain or collect your credit card number, that information will only be stored for a limited time pursuant to your authorization unless the law requires otherwise.
We take reasonable security measures to protect users’ information against unauthorized access, loss, alteration, or destruction. These measures include encryption and physical security measures to guard against unauthorized access to systems where we store personal information, and the usage of reputable third-party vendors. Despite these reasonable measures, we cannot guarantee our security measures are impenetrable. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.
Visitors Outside the United States
We will not share any personal information about you with unrelated companies if prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law. California residents may, no more than once per calendar year, request information about our disclosures of certain categories of personal information to third-parties for direct marketing purposes. To be valid, requests must be submitted to us at firstname.lastname@example.org and have “California resident information request” written in the “subject” line of the e-mail. Within thirty (30) days of receiving this request, we will provide a list of the categories of personal information disclosed for direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of the third parties. Additionally, California residents under the age of eighteen (18) may request the removal of their content or information publically posted on websites by sending us an email at email@example.com and have “California Minor Deletion Request” written in the subject line. We will attempt to respond to all such requests within thirty (30) days.
Policy Applicable to Nevada Residents Only
If you are a Nevada resident, you may opt-out of the sale of your personal information. To do so, please contact us at firstname.lastname@example.org and title the subject of your email “Nevada Privacy Rights Opt-Out Request”. In response, we will request information from you to verify your identity. We will attempt to respond to your request, once verified, within sixty (60) calendar days.
In certain situations, customers of Wire Design Company may dictate how their personal information is used, stored, and processed. If you are a customers, you may provide written instructions to Wire Design Company about how you wish for your personal information to be treated.
Wire Design Company
2522 W. 41st Street #134
Sioux Falls, SD 57105-6120